Poorly organised! Day 1 was day 2 and vice versa and we didn't even see the Columbia Icefield which was listed as included in your promotional tour description. The paperwork we received from our guide showed us to be on Calgary Select 2 da..y tour whereas we had booked Stunning 2 day Rockies Tour. Guide was a nice young girl but her English was poor! The bus driver Barry was a great asset!Read full review
Lack of directions for any of the excursions were not provided by the selling agent. As a result we had to fend for ourselves. No times for the tours were on the tickets which created confusion for each excursion. Prices at the Gondola a..nd Icefields restaurants seemed overpriced.Read full review
The tour is good except that I am surprised that the tour is conducted in both Mandarin and English when I have booked for an English speaking tour. The tour guide's English is not fluent and many a times since its conducted in 2 languages,.. Mandarin first followed by English, the description of the scene would have been passed by the time he translate to English.Read full review
Tour itinerary, places are excellent. Hotel old and needs work but clean and service good. Tour guide is knowledgeable but pronounciation in the English language poor. English speaking tourists were lost n complained.
The best part is, it has covered all beautiful places only in five days and at the same time it was not so hectic. But I was not satisfied with the tour guide. His information was not very effective and his English was not good.
Jesse was enthusiastic to show us the best of Canada. He was able effectively looking after English and Mandarin speaking tourists. He showed down the vehicle for us whenever there is an animal sighting. Thanks to him, we took photos ..of a black bear crossing and a mother grizzly with her cub by the roadside.Read full review