By: Jacqueline swinton | Mon Oct 14, 2019 at 01.23 AM
This was a terrible experience. I would never book with Tours4fun again. They subcontracted me to a local Calgary tour company that caters for Chinese and the tour was in mandarin, Cantonese and broken English. I was unable to talk to anyon..e or make friends and could hardly understand what was being said. It was a lonely and uncomfortable experience and when I bought it to the attention of tours4fun they simply replied that they are allowed to subcontract as it is in the terms and conditions fineprint. I will never book with this company again. The accomodation in calgary is under renovation and terrible!Read full review
The places visited were great but I felt rushed. I think the tour needs to be for 1 week not 4 days to allow enjoyment and appreciation of sites visited.
Accommodation, transportation was basic and could be improved.
The tour guide was gr..eat, accepting of difference in people and knowledgeable.Read full review
I could not go to Calgary due to the flu which I had no control over I called to explain and got a rude quick answer of no refund I felt awful and definitely would not recommend your agency to anyone if you cannot understand that people get.. sickRead full review
I had negative thoughts about this travel package prior this trip due to the negative reviews i came across online until I personally experienced it myself. It was an awesome 3-day tour with fully organized itineraries and tour guides espec..ially Jerry was very helpful. I, together with my company had an amazing experience. Looking forward for my next travel with you.Read full review
Bad itinerary ever!
Reservation # E-2031472
We are now the fourth day of the 5 days Canadian Rockies mountains tour , I write to give up the tour now and complain the ridiculous arrangement of the itinerary.
As I thought that you are the l..eading and professional travel agency among the industry and now we are very disappointed.
We have the following complaint:
1) Almost everyday we need to spend at least six hours travelling to and fro the same highways for the same repeated starting points as to go to the destinations that are within two hours drives in distance.
Supposedly it should be a circuit route arranged.
2) One of my family member is 84 years old lady. No any appropriate advice from your so called TOUR4FUN experts office was given and we need to give up the tour on the last day after four days torture.please refer the follows:
3) The lunch time everyday is less then one hours everyday which is not make sense (including getting off from the coach, finding restaurant, order and waitOMG for the food, getting back to coach)
Moreover, we pay extra money to book 2 rooms for three people for including the 80+ old lady and myself 60 years old, our rooms were assigned far far away (like today rooms one at fifth and the other at third floor ) that we could not take care of each other.
We found that some of the other members like us is planning to complain. That means that we are not the only people not satisfying the false arrangements.
Please refund whole or portion of the money for our time loss or any compensation we should deserved.
As a responsible company, I wish that you will face the matters seriously.
A tired passengerRead full review
By: Daniele Schacca | Sun Oct 06, 2019 at 01.26 AM
Brian Montgomery was the best tour guide ever!!! I would love to book another tour with him and not my other tour guide. The drivers need to relax more and stop driving aggressively
We had a awesome time @ Butchart Gardens. I’ve heard from other reviews that 2 hours were enough but if you want to take pictures and take your time to see each and every garden then you need at least 3-4 hours. Our tour guide was awes..ome, polite , professional, knowledgeable and very funny. Would recommend for first time visitors.Read full review
Tour was really good! we visited very nice spots. We would’ve wanted to spend more time in Banff town than just an hour for lunch though. Mike, the driver and Carmen, our guide were super friendly and kind, although it was sometimes hard.. to understand Carmen when she speaks in EnglishRead full review