The tour was good over all. There was one important thing missing. For people who did not opt for package meals, guide should have provided some suggestions for near by places.
My experience started off not good. I had sent previously all my flight information for the pick up and it was confirmed by tours4 fun. Close to the trip I emailed again for a second confirmation of the pick up and it was confirmed. As I ar..rived at the airport there was nobody waiting for me there. I emailed tours4fun telling them what happened and they emailed me back with a number to call. As I call, they said they didnt have my information and that the driver was going there within 40 minutes. The driver Kenny was very nice though. He took me to the hotel and took care of the check in process to later tell me that I had to pay CAD 7 per person for the pick up which I had believed that it was a free service. The site wasnt very clear that I had to pay for it since it was clearly stated that it was a free service. Well this was my start.
From the second to forth days, the tour was good. Very intense, not much time to see the attractions but we were able to see a lot.
Carrie was THE BEST guide ever. Very caring and nice. She showed a lot of knowledge with the attractions and was very aware of the passengers and organized. The driver John was very nice.
I dont eat Chinese Food and the only option of all meals was Chinese Buffet with no option around the restaurant. So I was stuck with it. With and expection of the last nite that we had a French Dinner with was amazing.
On my 5th day, my tour was locally in Toronto with Joyce. Joyce was super nice, sweet and knowledgable. The guide makes all the difference, she was very friendly trying to accomodate me with my food. We had another Chinese Buffet for lunch, I couldnt take it anymore and again with no other option around. I had purchased a salad the day before and that was what saved me. The driver for this day needed more people skills.
Overall I liked it but no Chinese Buffet for me ever again.Read full review
By: Christopher Chandra | Sun Jun 09, 2019 at 04.47 AM
It is because you are not the one who organise. You are an agent for NGH Tours. The guide told me " I don't know what your agent said now follow what I say".
Attractions or optional items are indirectly forced to every one.
Hidden charges.. are there.
When we book a package it should be clearly mentioned how much to be paid .
It is not a good practice to collect money in the bus.Read full review
By: Dilipkumar Gandhi | Sun Jun 09, 2019 at 03.36 AM
Nice tour, bus very comfortable, hotel also good. But you only have to buy all attractions ticket from bus guide and min 4 attractions you have to buy.
The trip was amazing.All the arangement made was fantastic.I will definately recommend to friends and family.
Wondering if your company has any trips going to New York Boston area.Would be interested.
I think the two museums in Ottawa are a overkill for 1hour each. Instead just doing one museum would be better.
Also it would be good to have non Chinese meals at least 2-3 meals out of 5. 4chinese meals is Abit too much for non Chinese tra..velers.
Lastly to get more time at Ottawa, would it make more sense to spend the second night nearer to Ottawa than MontrealRead full review
By: Paulette Martin | Thu Jun 06, 2019 at 11.53 AM
I thought the tour was very enjoyable and Carrie and Danny spoke excellent English I did not feel awkward in any way as it was mainly Chinese guest. The first evening the food was just ok, but the meals there after was delicious, and great ..choice. Great choice of hotel, had no choice 4 breakfast . Over all a great experienceRead full review
By: Santhiapillai GNANARAJAH | Wed Jun 05, 2019 at 08.47 PM
Value for money. Did online booking. The cost for simple change was expensive like change mobile number or pick up venue. Branch office staff hardly spoke or understood English. Itinerary sent didn’t have any specific like name of hotel e..ven at last minute. All buffet was ChineseRead full review
Great tour guide! Driver was also skillful, very little to no bumps felt on the road during the trip. Accommodations were also clean, and pleasant to stay in.
Review:
-need to have opportunity to take pictures outside Olympic stadium
-ide..ntify which attractions are disability accessible
-allow for more time at St. Joseph oratory
-must pre disclose price for lunches (that are included in the day's itinerary)- it's understood that meals are not mandatory.
Otherwise, enjoyed the trip with my family.Read full review
We thought the trip was a bit rushed, a lot of time spent on the bus. The tour guide and bus driver were really nice, kept the group on time etc. but the tour guide could have provided more information about each stop. I felt I learnt the b..ear minimum from each location. We did all the activities and food arrangements which we are glad we did because there didn't seem to be any alternatives if you did not want to participate on certain activities or eat in the locations chosen. The hotels where really nice but information about the hotels prior to the trip would have been nice e.g. 2nd hotel had a pool etc. And would have been nice to know this prior to getting there so we would have been prepared.Read full review
Excellent customer service. Henry (Guide) and Wendy (Driver) were polite and very friendly. Food quality was very good and hotel accommodation was acceptable per 3 star rating.
I would definitely recommend to take this short and sweet tour...Read full review